Rockwell Automation Services

Are you certain you have access to critical spare parts and know your equipment obsolescence risk? The best way to improve maintenance, repair and operations (MRO) practices is to start with a thorough understanding of where in the product lifecycle you are today. The Installed Base Evaluation™ (IBE® service) makes it easy for you to collect and analyze critical performance information within your facility and across the enterprise. Now you’re ready to plan for your facility’s future.

A Parts Management Agreement provides ready access to the Rockwell Automation® spare parts you need, while reducing operating costs to maintain and manage this inventory. Only pay for the parts used, as they are put into production. Rockwell will replenish the part, so you always have the spares you need. Send failed parts back to Rockwell for remanufacturing, saving even more. A parts management agreement is flexible. As your install-based changes, add/delete parts from the BOM, so you always have only what you need.

Unplanned downtime is a risk all manufacturers must address. Rising support and maintenance costs, extended downtime events, and unreliable machine data complicate strategies and create challenges for businesses to maintain profitability. An Integrated Service Agreement (ISA) is a flexible suite of services that maximizes a company’s operational investment. In recognition of Recognizing the individualized needs of each business, the ISA model is tiered to optimize value regardless of size or scale. In addition to added support, managing services has never been easier. Rockwell Automation provides one number for access to 24x7 remote system support, repair and remanufacturing, priority exchanges and more. Click “Learn more” to discover how an ISA provides operation’s the assistance needed to reliably maintain infrastructure of any state, at any time.

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