March 25, 2020

Dear Valued Customer,

We want to acknowledge our recognition of the risks associated with the Coronavirus (COVID-19) and share the precautions Codale has taken to support the protection of our associates and their families, our customers, suppliers, and the general public. Codale is continuing to closely monitor and follow the CDC and other local and regional authorities’ guidelines, recommendations and updates.

In addition to the precautionary actions that Codale has implemented, we have deemed it necessary to limit access to our facility to curtail the risk of transmission from non-symptomatic individuals. In an effort to reduce any potential disruption and ensure there is no lag time in the processing of your orders, we ask the following:

• Please call in your order or place your order through our Web/Mobile options ahead of time and note the order is for Will Call / Pick-up.
• When you arrive to pick up your order, please remain in your vehicle and your orders will be loaded for you.
• If you cannot call in ahead of time, upon arriving on the premises we ask that you remain in your vehicle in the designated Customer parking spaces, and a Sales Associate will come out to take your order. Your orders will be picked, checked and loaded for you.
• To promote Safe Social Distancing, we have designated parking spots for you to wait while your order is being picked, checked and loaded into your vehicle.
• If you need orders delivered to your shop or job site, our delivery fleet is still in operation.

Please be reminded that signatures will be waived for all face-to-face transactions and deliveries to promote social distancing.

Thank you for your business!

Sonepar USA's Response to COVID-19

Sonepar USA and its operating companies are taking the Coronavirus (COVID-19) situation very seriously. Click on the link below for the most up-to-date information about any impacts to the Supply Chain from our manufacturing partners.

Coronavirus Impact to Sonepar USA

News & Updates Regarding Coronavirus/COVID-19

Videos From World Health Organization (WHO)

Click here for more WHO video resources